Ring yourself silly trying to get on the hotline to the Commercial Vehicles Licencing Board (CLVB)when you want to make a complaint against an errant taximan or a bus-driver. It will be akin to waiting for Godot! As usual these civil servants of today do not understand what is the concept of a 'hot-line'. To them it is just a recording and anything urgent cannot be urgent and can be resolved on the next working day!Calls made to the Commercial Vehicles Licensing Board (CVLB) hotline at 1-800-88-9600 will be answered only during working hours between 9am and 5pm on weekdays.According the its Director,"Complaints made after office hours, on weekends and public holidays would be recorded and investigated on the next working day".
Do we need a 're-education programme" for civil servants in Malaysia? Looks like we do!
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