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| On the Jinx |
Will the CEO of Singapore's Mass Rapid Transit (SMRT) step down or be bodily removed from the position?
If angry commuters are any indication, she will certainly have been put to pasture.
Imagine 3 major disruptions in 4 days!
The CEO, Saw Phaik Hwa, was from the famous Bukit Nenas Convent in Kuala Lumpur, currently mired in political controversy. A graduate of the National University of Singapore, Saw first cut her teeth in retail and marketing. She then went on to helm DFS Venture Singapore as regional president in charge of Malaysia and Indonesia before being pole-vaulted to the driver's seat in SMRT.
Singapore's image now is in tatters as far as mass rapid transport is concerned and one likely reason is the archaic "command and control" mentality that still lurks in the subconscious of Singapore's administrators who have started to exhibit their weaknesses where decentralisation and empowerment best served such as when the MRT breaks down.
Singapore-you can now join the mediocre club across the Causeway where delays, maladministration and command and control is the order of the day!
Change or be changed!
